Privacy Policy

For the purposes of data protection legislation, the party responsible for processing personal data is:

In this document, the data controller may also be referred to simply as the "Firm".

This Policy applies to personal data processed as a result of:

• browsing the website;
• filling out contact fields;
• contact made via WhatsApp, phone, or email;
• requests for information about the legal services presented on the website;
• the pre-contractual or contractual relationship with clients and prospective clients.

Data processing arising from the actual engagement of legal services may also be governed by a contract, power of attorney, consent form, or other specific document.

Depending on how the website is used and how the user makes contact, the following data may be processed:

3.1. Data provided by the user

• Name;
• Phone number;
• Email address;
• Subject of the request;
• Content of the message sent;
• Information related to the case or legal question presented;
• Documents and information voluntarily sent by the user;
• Other data necessary to analyze the request or provide assistance.

3.2. Data collected automatically

While accessing the website, some technical information may be collected automatically, such as:

• IP address;
• Date and time of access;
• Browser type;
• Device type and operating system;
• Pages visited;
• Error and security logs;
• Technical information necessary for the operation and protection of the website.

This information may be logged by the hosting service, the browser, security tools, or other technology infrastructure providers.

When contacting the Firm, the user may provide information related to legal proceedings, family conflicts, financial, banking, medical, professional, or other personal matters.

Depending on the content sent, this information may include sensitive personal data or data protected by professional secrecy.

The user should initially share only the information necessary for the Firm to understand the general nature of the request. Complete documents, banking details, passwords, medical records, information about children and adolescents, or other sensitive data should be sent only when requested and through a channel considered appropriate.

Sending a message through the website or WhatsApp does not, by itself, constitute the engagement of legal services or automatically create an attorney-client relationship.

Personal data may be processed to:

• Respond to the user's messages and requests;
• Provide initial assistance;
• Identify the area of law related to the request;
• Assess the possibility of providing services;
• Prepare fee proposals or contracts;
• Schedule meetings and appointments;
• Maintain communication with clients and prospective clients;
• Perform contracted legal services;
• Comply with legal, regulatory, contractual, and professional obligations;
• Exercise rights in judicial, administrative, or arbitration proceedings;
• Prevent fraud, abuse, and security incidents;
• Maintain the security and operation of the website;
• Produce records necessary to document assistance provided and communications;
• Comply with orders from competent authorities;
• Protect the legitimate rights and interests of the Firm and third parties.

Data will not be used for purposes incompatible with those disclosed in this Policy.

Processing may be carried out, as applicable, on the basis of the following legal grounds:

• Consent of the data subject;
• Performance of preliminary procedures related to a contract;
• Performance of a contract;
• Compliance with a legal or regulatory obligation;
• Regular exercise of rights in judicial, administrative, or arbitration proceedings;
• Legitimate interest of the Firm or third parties, respecting the rights of the data subject;
• Protection of life or physical safety;
• Credit protection;
• Other grounds set forth in the LGPD.

When processing depends on consent, the data subject may withdraw it, without prejudice to the lawfulness of processing carried out prior to the withdrawal.

The website provides name, subject, and message fields to make it easier to contact the Firm.

When the send button is clicked, the information entered may be forwarded or transferred to the WhatsApp application, where the user must confirm and send the message.

WhatsApp is a service provided by a third party and has its own terms, security practices, and privacy policy. Processing carried out by the platform after the redirect is not under the exclusive control of Bitdinger Advocacia.

The user should review the content of the message before confirming its submission in the application.

Personal data may be shared, in a limited manner and when necessary, with:

• Hosting and infrastructure service providers;
• Email, telephony, and communication services;
• The WhatsApp platform and its respective providers;
• Technical support and information security providers;
• Attorneys, correspondents, experts, technical assistants, and professionals involved in providing the legal services;
• Public agencies and judicial, administrative, tax, or regulatory authorities;
• Courts, notary offices, financial institutions, and other entities necessary to perform the services;
• Accounting or administrative management firms;
• Other third parties authorized by the data subject or whose involvement is necessary to provide assistance.

The Firm does not sell personal data.

Whenever applicable, sharing will observe the principles of necessity, adequacy, purpose, security, and confidentiality.

Information received as a result of legal assistance or services will be handled in accordance with the attorney's duty of professional secrecy and the applicable ethical rules.

Professional secrecy does not prevent sharing that is strictly necessary with professionals involved in the matter, with providers subject to confidentiality duties, or in cases permitted or required by law.

Cookies are small files stored on the user's device that can be used to ensure a website's operation, security, and performance analysis.

The website may use:

10.1. Necessary cookies

These are essential for the website's operation, security, stability, and navigation. These cookies may be used regardless of consent when strictly necessary.

10.2. Functionality cookies

These allow the site to remember user choices, the selected language, and other browsing preferences.

10.3. Analytics cookies

These may be used to understand, in aggregate form, how visitors use the website, which pages are most visited, and whether navigation errors occur.

10.4. Advertising cookies

These will only be used if the website implements advertising, remarketing, or campaign measurement tools. Where required by law, these cookies will depend on the user's prior consent.

The user can manage cookies through browser settings and, where available, through the site's preferences panel. Disabling necessary cookies may impair some functionality.

If the website does not use analytics or advertising tools, the corresponding cookies will not be installed.

The website may contain links to external services, such as WhatsApp, maps, social media, or other websites.

When accessing an external service, the user will be subject to the terms and privacy policies of that third party. Bitdinger Advocacia does not control and is not responsible for the privacy practices adopted by external pages or platforms.

Some technology providers may store or process information on servers located outside Brazil.

Where an international data transfer occurs, measures compatible with the LGPD will be adopted, including the use of providers that offer adequate levels of protection, contractual clauses, security measures, or other legally permitted mechanisms.

Data will be stored for the period necessary to:

• Respond to the user's request;
• Carry out pre-contractual procedures;
• Perform the contracted services;
• Comply with legal, regulatory, professional, and contractual obligations;
• Safeguard the regular exercise of rights;
• Meet applicable statute-of-limitations periods;
• Maintain security and fraud-prevention records.

Once the purpose of processing has ended, data will be deleted, anonymized, or retained only in cases authorized by law.

Messages that do not result in an engagement may be retained for the period necessary to document the assistance provided, prevent disputes, exercise rights, and comply with obligations.

The Firm adopts reasonable administrative and technical measures to protect personal data against:

• Unauthorized access;
• Loss, alteration, or destruction;
• Improper disclosure;
• Inappropriate use;
• Unlawful or accidental processing.

Despite the measures adopted, no system is completely invulnerable. Users must also protect their own devices, passwords, email accounts, and messaging applications.

If a security incident is identified that could pose a significant risk or harm to data subjects, the measures required by applicable law will be taken.

Under the LGPD, the data subject may request, where applicable:

• Confirmation that processing is taking place;
• Access to personal data;
• Correction of incomplete, inaccurate, or outdated data;
• Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
• Data portability, subject to applicable rules;
• Information about entities with which data has been shared;
• Information about the possibility of not giving consent and the consequences of doing so;
• Withdrawal of consent;
• Deletion of data processed with consent, except in cases where retention is legally required;
• Objection to processing carried out in violation of the LGPD;
• Review of decisions made solely on the basis of automated processing, where applicable;
• Filing a complaint with Brazil's National Data Protection Authority (ANPD).

Some requests may be denied or only partially fulfilled when retention or processing is necessary to comply with legal obligations, preserve professional secrecy, exercise rights, or address other situations provided for by law.

Data subjects may submit requests by email to:

The request must contain sufficient information to identify the requester and understand the request.

To protect personal data, the Firm may request additional information or identification before responding to the request.

The website is not specifically directed at children or adolescents.

When assistance involves minors, processing will be carried out in accordance with their best interests, in observance of applicable law and, when necessary, with the involvement of parents or legal guardians.

Children and adolescents should not send data or documents without the knowledge of their guardians, except in cases legally permitted.

The Firm may use contact data to respond to requests, provide information about the assistance provided, send documents, communicate updates, or address matters related to the services requested.

Marketing communications will only be sent when there is an adequate legal basis and always in accordance with the ethical rules of the legal profession.

This Policy may be updated to reflect legal, regulatory, technical, or operational changes.

The current version will always be available on the website, together with the date of the last update. Significant changes may be communicated through a notice on the website itself or through the available contact channels.

This Policy will be interpreted in accordance with the laws of the Federative Republic of Brazil, in particular:

• Federal Law No. 13,709/2018 — the General Personal Data Protection Law (LGPD);
• Federal Law No. 12,965/2014 — the Brazilian Civil Rights Framework for the Internet (Marco Civil da Internet);
• Federal Law No. 8,078/1990 — the Consumer Protection Code, where applicable;
• The Statute of the Legal Profession, the Code of Ethics and Discipline, and other rules of the Brazilian Bar Association (OAB).

Questions related to this Policy or to the processing of personal data may be sent to: